Is Digital Conveyancing Safe? A Guide to Secure Online Conveyancing
Buying, selling, remortgaging or transferring a property is arguably the biggest financial decision most people will make in their lifetime. There are multiple risks involved when dealing with such high value transactions, and it is important to ensure that the transaction is dealt with in a secure manner. At Bell Lamb & Joynson, we utilise technology to ensure we can provide a digital conveyancing experience which enhances your service whilst maintaining the highest security.
What is Digital Conveyancing and How Does It Work?
Digital conveyancing follows the traditional conveyancing processes whilst utilising online systems. Instead of relying on paper documents, posted documents and face to face meetings, this means that the initial paperwork for the transaction can be completed from the client’s own home, allowing them to submit online forms, complete ID verifications, electronically sign documents and track the progress of their case.
How Do Bell Lamb & Joynson Keep Digital Conveyancing Secure?
At Bell Lamb & Joynson, we use Perfect Portal to support with our digital conveyancing processes. One of the benefits of Perfect Portal is that it allows a secure communication between the client and their Solicitor, conveyancing assistant and the client relationship executive assigned to the file. This allows clients to directly contact the file handlers within a secure messaging service through our app, the chat function on the app is significantly more secure than email and provides a safer alternative to communicating sensitive information via email. Instead, clients can securely send information and documents directly through the app, including uploading files using the paperclip function. Likewise, file handlers can use the secure chat to contact clients promptly if any additional information or outstanding documents are required.
Perfect Portal also gives clients greater visibility throughout their transaction through its key-stage updates. As their case progresses, clients receive notifications when important stages have been reached, helping them understand where they are in the conveyancing process and what steps remain before completion. This provides greater transparency and reassurance, ensuring clients are kept informed throughout their transaction.
The app creates a centralised space for clients to go to for all documents, communications and updates, meaning they can easily access everything they need in one place, improving transparency, reducing delays and making the overall conveyancing process more efficient.
What Our Conveyancing Clients Say
“Have sold nine properties and BLJ are by far the best conveyance solicitors. Great online transactions, all questions answered very quickly and efficiently. Kept in touch every step of the way and most importantly made us feel confident and stress free. I highly recommend BLJ, thank you to all!!” – Review from Anonymous regarding Amy Rouse and Alexandra Lunt
“Amazing experience. Regular updates in real time via the app. Easy to use, use friendly app. Very courteous team members. Always open about the updates and difficulties faced during the process. Highly recommended” – Review from Fahad regarding Rachael McClean and Victoria Boutle
“Very happy customers!
Chris made our whole process very smooth and made sure things were easily detailed for us through the whole thing. Extremely efficient with messages and patient when we were obtaining documents from our end. The app is fabulous and really helps seeing the progress and what is left to do. We didn’t feel like we had to chase at any time through our purchase. Would recommend Bell Lamb & Joynson/Chris to anyone looking for a solicitor.” – Review from Anonymous regarding Chris Courtenay
Does Digital Conveyancing Still Offer a Personal Service?
Digital conveyancing does not mean sacrificing a client’s personal service. In fact, Perfect Portal allows clients to build relationships with their designated file handlers through an additional point of communication. Clients can still contact their designated solicitor through all the usual channels, including phone calls, face-to-face meetings and emails, but the app provides a quick and convenient way to manage administrative tasks, communicate with file handlers and access important information.
What Are the Benefits of Digital Conveyancing?
- Faster communication
- Less paperwork
- Secure platform to share your documentation
- Progress updates in real time
- Easy access anytime anywhere
- No postal delays
Is Digital Conveyancing Right for Everyone?
Bell Lamb & Joynson understands that not everyone feels comfortable using digital technology, which is why our service is designed to cater for all clients. For those who may be less confident with technology, there is always the option to visit one of our six branches across the North West, where clients can receive face-to-face support from our experienced team. On the other hand, clients who prefer the convenience of digital communication can use our app to access documents, receive updates and manage administrative tasks quickly and easily. Our flexible approach means that every client can choose the method of communication that works best for them, without compromising on the quality or personal nature of our service.
By Your Side
To summarise, Digital Conveyancing at Bell Lamb and Joynson provides a secure space to manage your conveyancing transaction from the comfort of your own home, it provides clients with more transparency throughout the conveyancing process and allows an additional direct line of communication between the client and file handler.
Whether you prefer to manage your transaction digitally or speak to our team face-to-face, we are here to support you every step of the way. To speak to a member of our Conveyancing Team today for a no-obligation quote, contact Bell Lamb & Joynson Solicitors on 03444 124348.