Digital Conveyancing Maturity Index – Our conveyancing team rank in the top 3 in the UK

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Digital Conveyancing Maturity Index – Our conveyancing team rank in the top 3 in the UK

InfoTrack, a specialist Legal Technology provider and a pioneer in the creation of specialist digital conveyancing software, has conducted the first-ever Digital Conveyancing Maturity Index.

The survey assesses all the key stages of conveyancing, including onboarding, pre-completion, post-completion, onboarding new clients, and effective and seamless integration into Case Management Software (CMS) to manage conveyancing matters.

Over three hundred law firms and conveyancers across the country participated in the survey, including members of the Law Society, the Council for Licensed Conveyancers (CLC), The Society of Licensed Conveyancers (SLC), Bold Legal Group, LawNet, and The Conveyancing Association.

The comprehensive survey by InfoTrack is the first of its kind across England and Wales. It gives an insight into the level of digital advancement in the conveyancing sector and means conveyancers can benchmark themselves against their peers to get a clear picture of how well they are doing or how much further they still need to go.

Sam Jordan, InfoTrack Chief Operating Officer said of the survey: “The overall industry average score suggests a lot of firms are still in the early stages of their digital conveyancing journey. However, we did see some exceptionally high results. The biggest concern here is some firms’ speed of adoption of technology in the pre-completion stage. It’s the bulk of the conveyancing work and the area that’s the least digitally mature.”

“The results, which revealed an average digital maturity score of 43%, highlight “the continued need for awareness around digital solutions that can significantly benefit conveyancers.”

Bell Lamb & Joynson ranks in the top three!

Whilst the report highlights opportunities for legal firms to embrace digital practices more, we are thrilled that Bell Lamb & Joynson ranked in the top three most digitally mature law firms in the UK, with a score of 92.9%. We also ranked number two for the category of medium-sized law firms (26-199 employees).

Over the past few years, our strategic focus has been to harness technology to ensure clients experience a smooth and straightforward journey when buying or selling their property with us. Our client conveyancing app allows for case tracking, document sharing, collaboration, ID verification, AML checks, payment, in-app/online completion of legally required property information forms. We also communicate with clients via mobile or online, whichever is more convenient for them, for the duration of their matter.

About our ranking in the Digital Conveyancing Maturity Index and our overall approach to technology, our Managing Partner Mike Leeman said: “Bell Lamb & Joynson are strong advocates for digital transformation within the legal sector as it frees up time to build strong and effective relationships with clients. Our ethos is all about being by the side of clients and combining great technology with great people. We understand that technology is an enabler for our clients that wish to use it, and we are always able to show the tangible benefits that technology can bring.

“The team love being early adopters and introducing new features into our workflows and being at the forefront of innovation. Integrating digital systems and software into our everyday working practice, it has helped us to provide a seamless service that benefits both clients and us. Our results in this survey and our overall ranking endorses the hard work and effort we have put into our digital transformation journey, which has helped us to maintain incredibly high standards of service, as evidenced in our client satisfaction scores and reviews. We are incredibly proud of this achievement which is a testament to the hard work and dedication of our conveyancing team.”

InfoTrack is a specialist Legal Technology provider and a pioneer in the creation of specialist digital conveyancing software.

This article was first published in Today’s Conveyancer here.

Mike Leeman

Mike is a specialist criminal defence solicitor with over 25 years experience in this field.  Mike attended Calday Grange Grammar school on the Wirral and then studied at Sheffield Hallam University followed by the University of Sheffield.