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Bell Lamb & Joynson Win ‘Best in Postcode’ and are Shortlisted for Prestigious ESTAS Award

Posted onApril 29, 2024

Industry leading law firm, Bell Lamb & Joynson has been recognised for delivering outstanding customer service to its clients by winning a Best in Postcode Award from The ESTAS – the biggest award scheme in the UK residential property industry.

This award has been achieved via customer reviews submitted to the ESTAS review platform. The reviews have been completed by clients at the end of their moving experience. ESTAS monitors and verifies service ratings over a 12-month period giving a highly accurate overview of the standard of service that’s been delivered to clients.

As a Postcode winner, Bell Lamb & Joynson have been shortlisted to win a prestigious county, regional or national trophy at the famous ESTAS Awards which takes place in October. The awards will be presented by the UK’s favourite property expert, Phil Spencer, in front of 1200 of the UK’s top property professionals.

Bell Lamb & Joynson has achieved the ‘Standard of Excellence’ to make the ESTAS shortlist for 2024 based on the service ratings and verified client reviews. They received an average score of 98% across their 4 office locations in Liverpool, Maghull, Runcorn and Warrington.

Phil Spencer said “The ESTAS Awards are based on real feedback, from real clients experiencing real service so they provide genuine proof of the service levels that a conveyancer is delivering to clients. To win a Best in Postcode Award is a great achievement and something every firm should be extremely proud of. It’s a direct reflection of the amazing efforts of staff to deliver exceptional service to clients in their local communities.”

Simon Brown, founder of ESTAS says “At ESTAS we’re creating a community of property lawyers who all share a passion for delivering great service to their clients and a belief that excellent service should be the norm not the exception.”

Managing Partner, Mike Leeman commented “We are very proud to be named as the ‘Best in Postcode’ for L9 and to be shortlisted for the North-West at The ESTAS. We take our levels of client service very seriously because we know our clients have a choice of conveyancers to instruct. We have a fantastic team who take pride in their client service. Being shortlisted for this particular award means a great deal because the feedback has come directly from our clients who have engaged with us and are keen to share their experience.”

The leading North-West law firm’s dedication to excellence has not gone unnoticed, as Bell Lamb & Joynson have received numerous awards and commendations for their excellent client service and innovative practices. More information on our award-winning conveyancing services can be found here.

I could not fault Lily's advice and service during the process of buying a house. As a first time buyer, I had loads of questions, and Lily always got back to me promptly with clear explanations and responses. I also needed to complete within a certain timeframe, and they ensured that this happened and we were not held up at all. I'll definitely be recommending to family and friends.
Bella
Holly dealt with my recent case she was very approachable kind and professional kept me informed on a weekly and sometimes daily basis she went above and beyond to help me in what was a difficult time for me personally. I would highly recommend Holly and would definitely use her again if required.
Stephen
We had a great experience with Lily and Olivia and Bell Lamb and Joynson. It only took 2 months to complete on our house and despite me being a nervous wreck Lily was patient throughout the entire process.
Daniel
Brilliant work from Laura and her team always gets back to you straight away. Highly recommended.
Chris
Highly recommend. Quick and efficient process from start to finish and kept informed every step of the way. Thank you!
Lisa
Communication from the start was fantastic! Really reasonable on price too! Really impressed.
Sam
What can I say about Daren Jones, he was so understanding and helpful throughout my case from the start of my case and to the hearing was always on hand when I needed advice. Would definitely recommend Bell, Lamb & Joynson Solicitors.
Michael